Complete Guide How To Verify Your Casino Account

In any licensed online casino account verification is a mandatory procedure. In order to be sure that the casino is licensed, it is necessary to check on their website, where you can find the license number.

You go through the verification process when registering a new account. When you register for the first time, you submit your personal information along with payment details and with proof of identity from official documents.In this article we will provide you with basic steps for verification. 

Simple checks

In most cases, basic identity, address, and payment method checks are performed during registration. You should enter basic information, be sure to confirm that you are 18 years of age or older, and check the box that you are familiar with the Terms and Conditions of the site. This procedure should allow you to create a deposit and withdraw without further verification.

A licensed online casino is expected to verify a player’s age before they can even access free games, make a deposit to their account, or gamble with their money.

Full verification

If you become a player, the casino will ask you to submit complete documentation at a certain point, confirming your identity, address, and payment method. If you ever wonder how to successfully Verify Casino Account, pay attention to the following things.

Necessary documentation for verification:

ID – If you are 18 or older, you need to submit any valid identification document (identity card, passport, or driver’s license). If you are under 18 years of age, the licensed casino will perform checks and your verification request will be automatically rejected.

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Proof of address – For proof of residential address, you need to submit a document in which your name and residential address are indicated. It can be a utility bill, tax settlement, bank statement, phone bill, etc. Documents must not be older than 3 months.

Depending on which casino you want to verify your account, you can send the documentation through the verification portal on the casino’s website or via email. If you submit the documentation by email, you must check where the email was sent from. In these cases, the safest method is to contact the casino’s customer support directly.

How long the verification process will take depends on the casino itself. If the casino can perform an electronic check, the verification will be done quickly. The process should take several hours if using the internal document submission form, which is submitted to the verification team. If you need to submit additional documentation, the verification process will take much longer.

What additional checks can you expect?

Method of payment –  The obligation of licensed online casinos is a detailed check and identification of the client. To ensure safe gambling, the casino will sometimes need to check your payment method to provide the best service, free from crime, terrorist financing, and other scams. This means that the casino will ask you for documentation, showing from which source of income you finance your gambling. Also licensed online casinos may in some cases request other information regarding irregular income and possible losses. In this way, they perform a risk assessment for establishing a relationship with their clients.

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In such cases, it is necessary to ensure that each player can gamble according to his financial capabilities. A bank statement is a document that confirms whether the source of income is legal, which certainly prevents the possibility of money laundering.

Identity Theft – If identity theft is suspected, or fraudulent activity is suspected on your account, a licensed online casino may ask players for a selfie.

Self-exclusion –  A licensed online casino also checks your safety through self-exclusion. That is iif your casino account is closed due to self-exclusion, the casino will follow responsible gambling processes and you will not be able to play.

What are the difficulties with verification requests?

If there is a suspicion that the account is being used for some illegal activities, the operator needs to carry out a subsequent check, which includes a credit check, or a request for the delivery of the user’s bank accounts.

The casino may request additional proof of identity in the following cases:

  • The identification document has expired
  • Proof of residential address skipped the three-month time limit
  • The photo from the document is damaged or not visible
  • In the submitted information, there are discrepancies with the official data

A mistake is usually made when submitting unclear documents, with reduced visibility, which prevents a detailed and correct check.Therefore, before sending any documents, it is necessary to check in detail whether they are sufficiently legible

If there has been any change (for example relocation, change of surname, etc.) it is necessary to attach additional documentation to confirm that the data corresponds to your account.

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It is important to emphasize that the casino account is personal in which you use only your data. It is not allowed to create an account with someone else’s details, because using someone else’s information can bring you a lot of trouble when you need to verify your account.


Now that you have all the information at hand, you will be able to verify your casino account without any problems. Be careful, don’t fall for any illegal actions, and don’t try to do any kind of fraud. Just like that, you will never encounter any problem and you will always be able to verify your account very easily and enjoy gambling games in the best possible way.

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